I’m a long time HP user. Had HP printers and currently have 3 laptops from them. Have always been downloading drivers from this page:
Until recently when it got all fucked up and stopped listing ANY downloads. You can select OS type and version all day long and all it will serve you back is We were unable to retrieve the list of drivers for your product. Please select the desired operating system and select “Update” to try again. Yeah, well, I’ve done that countless times and you still don’t list me shit.
This shit worked just fine in January and February of 2018. But since March 2018, this system returns no drivers, no updates nothing for anything I try. I’ve also tried on my smartphone that uses entirely different ISP, entirely different DNS, entirely different everything. Same result. Same across all browsers from Opera to Edge.
Asked HP support on Twitter (I really don’t have the nerves to contact usual tech support for reasons you’ll soon read) to look into it and they wanted my entire list of my personal info for something they need to look into on their own fucking side. You don’t need my home address and phone number, just click the fucking link to your very own service and fix your shit you dumb idiots. Jesus. How fucking hard can it be?
I really hate calling people names because of system failures or glitches, but this bureaucratic bullshit really pisses me off. I’d have to go through 20 pages of e-mails for something they can inspect on their own in freaking 5 minutes and report it to their internal operators responsible for this service. I don’t need this corporate sleaziness of being all slimy around customers, just fix the service someone reports it’s broken.